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Controlling Entry and Exit Points in Your Service

Peter Shah
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Controlling Entry and Exit Points in Your Service

This lecture addresses fundamental issues for patient management.  Patients are referred to your practice, but what happens from there is under your control.  How do you ensure they are delivered the best possible care and not "lost in the system"?  The structure for an ideal practice pattern whether private or public is presented in detail addressing new and review patients, investigations, treatment with laser and surgery, transferring patients to other specialist colleagues.  The ultimate goal being to ensure care is not compromised due to a systems failure.

Peter Shah

Professor Peter Shah is a Consultant Ophthalmic Surgeon and Supra-Regional Glaucoma Specialist at University Hospitals Birmingham NHS Trust. He is also a Visiting Professor to the NIHR Biomedical Research Centre (Moorfields Eye Hospital and UCL Institute of Ophthalmology). He is Honorary Professor of Glaucoma at the Centre for Health and Social Care Improvement at the University of Wolverhampton.

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